Laura Laforce Psychic Medium

www.lauralaforce.com
O/A Laura Laforce

Last revised: May 15, 2026

These Terms and Policies apply to all appointments, readings, events, Zoom/video readings, phone readings, gift certificates, and other services booked with Laura Laforce Psychic Medium.

By booking, submitting, paying for, or attending an appointment, you agree to the following Terms and Policies.

1. APPOINTMENT BOOKINGS AND PAYMENT

    1.1. All reading appointments, events, Zoom/video readings, phone readings, and other services must be prepaid unless Laura Laforce’s office confirms different arrangements in writing.

    1.2. Appointment requests are subject to review and confirmation by Laura Laforce’s office.

    1.3. A requested appointment date or time cannot be guaranteed.

    1.4. If the date or time selected on the submission form is not available, the office may offer the first available appointment date and time.

    1.5. By submitting an appointment request, you confirm that the information provided is accurate and true to the best of your knowledge.

    1.6. By submitting payment information, you authorize Laura Laforce or the approved third-party payment processor to process the total amount shown before submission.

    1.7. All prices are listed in Canadian dollars unless otherwise stated.

    1.8. Any applicable taxes, service fees, processing fees, or other charges will be shown for review before payment is completed.

2. PAYMENT OPTIONS

    2.1. Payment may be made by one of the following methods, where available:

        a. Credit card through online booking;

        b. Credit card by phone;

        c. Visa Debit, where accepted;

        d. Email money transfer/e-transfer.

    2.2. E-transfers must be sent to: payment@lauralaforce.com

    2.3. E-transfers are due within 30 minutes after the appointment request or submission, unless Laura Laforce’s office confirms other arrangements in writing.

    2.4. If payment is not received within the required time, the appointment request may be cancelled or released.

    2.5. For credit card payments, Laura Laforce may charge a processing or convenience fee where permitted by law and where clearly disclosed before payment is completed.

    2.6. If a credit card convenience fee applies, the current fee is: 4% of the total amount

    2.7. All payments made through the website are processed by a third-party payment processor.

    2.8. Laura Laforce does not store full credit card information after submission.

    2.9. All charges will appear as Laura Laforce on your credit card statement.

3. CREDIT CARD AND PAYMENT SECURITY

    3.1. You are responsible for ensuring that any payment method you use is authorized and valid.

    3.2. You agree to pay all charges incurred through the payment method you provide.

    3.3. Laura Laforce is not responsible for unauthorized charges caused by a lost, stolen, compromised, or misused credit card, debit card, or payment account.

    3.4. If your credit card, debit card, or payment method is lost, stolen, or used without permission, you should report the matter immediately to your card issuer or financial institution.

    3.5. You should monitor your statements regularly to help detect and prevent unauthorized transactions.

    3.6. Laura Laforce is not responsible for the privacy or security practices of third-party payment processors. However, payment processors are expected to maintain their own security and privacy practices.

4. ONE PERSON PER APPOINTMENT

    4.1. Each appointment is for one person only.

    4.2. Appointments may not be shared with another person.

    4.3. Exceptions must be approved in writing by Laura Laforce’s office before the appointment.

    4.4. If you cannot attend, another person may attend in your place only if Laura Laforce’s office is notified in writing and approves the change.

    4.5. Written notice for a person attending in your place must be sent to: inquiry@lauralaforce.com

5. CHILDREN AND MINORS

    5.1. Children under the age of 16 are not permitted to attend appointments unless Laura Laforce’s office provides written approval in advance.

    5.2. For possible exceptions, please contact the office before booking or attending.

    5.3. A parent or legal guardian may be required to provide consent for any approved minor to attend.

6. RECORDING YOUR SESSION

    6.1. You may record your own session using your own device, such as:

        a. A cell phone;

        b. A digital recorder;

        c. Another personal recording device.

    6.2. The recording is for your personal use only.

    6.3. You may not publish, post, sell, distribute, edit, or share the recording publicly without written permission from Laura Laforce’s office.

7. LATE ARRIVALS AND CONTACT ISSUES

    7.1. Please be ready and available at your scheduled appointment time.

    7.2. If you arrive late, the late time will be counted as part of your scheduled appointment time.

    7.3. If your appointment is by phone, Zoom, Skype, or another remote method, you are responsible for being available and reachable at the scheduled time.

    7.4. If you cannot be contacted at the scheduled time, the missed or delayed time will be counted as part of your appointment.

    7.5. Laura Laforce is not required to extend the appointment because of late arrival, technical issues on your side, missed calls, incorrect contact information, or failure to attend on time.

8. REFUND POLICY, CANCELLATIONS, AND NO-SHOWS

    8.1. All appointments are non-refundable unless Laura Laforce’s office confirms an exception in writing.

    8.2. No refund will be issued if:

        a. You cancel your appointment;

        b. You do not attend your appointment;

        c. You are unavailable at the scheduled appointment time;

        d. You provide incorrect contact information;

        e. You fail to respond or cannot be reached;

        f. You decide not to proceed after payment has been processed.

    8.3. Some exceptions may apply at the sole discretion of Laura Laforce’s office.

    8.4. If extreme circumstances prevent you from attending your scheduled appointment, you must contact the office as soon as possible.

    8.5. Where appropriate, Laura Laforce’s office may offer one of the following options:

        a. Rebooking to another available date;

        b. A different appointment format, such as phone or Zoom/video;

        c. Another service option approved by the office.

    8.6. Rebooking is not guaranteed.

    8.7. At least 24 hours’ notice is required to request rebooking, unless Laura Laforce’s office approves an exception.

    8.8. Rebooking requests must be sent in writing to:

        confirmation@lauralaforce.com

    8.9. You may also call the office, but written confirmation may still be required.

    8.10. If you cancel and have not paid, Laura Laforce’s office is not required to rebook the appointment.

    8.11. If you fail to attend or cancel without proper notice, and payment has already been processed, no refund will be issued unless Laura Laforce’s office confirms an exception in writing.

    8.12. If you fail to attend or cancel without proper notice, and payment has not yet been processed, Laura Laforce may charge the full amount if a valid payment authorization has been provided.

9. GIFT APPOINTMENTS AND GIFT CERTIFICATES

    9.1. If a person pays for an appointment as a gift, or for any other person, the named recipient is responsible for attending the appointment.

    9.2. If the named recipient cancels, does not attend, is unavailable, or cannot be contacted, no refund will be issued unless Laura Laforce’s office approves an exception in writing.

    9.3. Psychic Reading gift certificates expire one year from the date of purchase, unless otherwise required by applicable law.

    9.4. Gift certificate holders are responsible for booking and using the purchased session before the expiry date.

    9.5. No refund will be issued for an unused or expired gift certificate unless required by law or approved in writing by Laura Laforce’s office.

10. CHANGES TO READING TYPE OR SERVICE

    10.1. You may not switch the type of reading or service after booking unless Laura Laforce’s office approves the change.

    10.2. Any change must be confirmed in writing by Laura Laforce’s office.

    10.3. If a different service has a different price, you may be required to pay the difference before the appointment proceeds.

    10.4. If the new service costs less, any credit or adjustment will be handled at the discretion of Laura Laforce’s office, unless otherwise required by law.

11. IF LAURA LAFORCE CANCELS OR RESCHEDULES

    11.1. If Laura Laforce needs to cancel or reschedule an appointment or event for any reason, Laura Laforce’s office will offer one or more of the following options:

        a. Rebooking to another available date;

        b. A phone appointment;

        c. A Zoom/video appointment;

        d. Another approved reading format;

        e. Another solution agreed to in writing.

    11.2. If you are offered a rebooking option and do not respond with a new date within 30 days of being notified, Laura Laforce’s office may treat the appointment as closed.

    11.3. If Laura Laforce cancels and no reasonable alternative can be provided, the office will address the matter in accordance with applicable law.

12. CLIENT BEHAVIOUR AND RIGHT TO REFUSE SERVICE

    12.1. Laura Laforce reserves the right to refuse service, end an appointment, or decline future bookings where a client behaves in a way that is inappropriate, unsafe, abusive, or disruptive.

    12.2. Unacceptable behaviour includes, but is not limited to:

        a. Hostile behaviour;

        b. Aggressive behaviour;

        c. Threats;

        d. Harassment;

        e. Retaliation or threatened retaliation;

        f. Abusive language;

        g. Erratic or unsafe conduct;

        h. Any behaviour that makes Laura Laforce, staff, or others feel unsafe.

    12.3. If an appointment is ended because of unacceptable behaviour, no refund or rebooking will be provided unless Laura Laforce’s office decides otherwise in writing.

    12.4. Laura Laforce may refuse service where permitted by law.

13. DISCLAIMERS

    13.1. Readings by Laura Laforce are intended to provide personal insight, spiritual guidance, and entertainment.

    13.2. Readings do not replace advice, diagnosis, treatment, or services from qualified professionals.

    13.3. Laura Laforce does not provide:

        a. Medical advice;

        b. Legal advice;

        c. Tax advice;

        d. Financial advice;

        e. Mental health diagnosis or treatment;

        f. Professional counselling or therapy.

    13.4. You should consult a qualified professional for any medical, legal, tax, financial, psychological, or emergency matter.

    13.5. By requesting, booking, paying for, or attending an appointment, you acknowledge that Laura Laforce is not acting as a licensed medical professional, lawyer, accountant, financial advisor, psychologist, therapist, or other regulated professional.

    13.6. Any choices, actions, or decisions you make before, during, or after a reading are your responsibility.

    13.7. Laura Laforce is not liable for losses, damages, injuries, claims, or decisions arising from your interpretation or use of any reading, appointment, information, event, or related service, except where liability cannot be excluded by law.

    13.8. Requests for specific outcomes, topics, persons, messages, or information cannot be guaranteed.

    13.9. Appointment confirmations may include additional terms or instructions specific to your appointment.

14. EMAILS, TEXTS, AND COMMUNICATIONS

    14.1. By submitting an appointment request, purchase, or service request, you agree that Laura Laforce’s office may contact you by email, phone, or text message about your booking, payment, appointment, product, or service.

    14.2. These communications may include:

        a. Appointment confirmations;

        b. Payment confirmations;

        c. Appointment reminders;

        d. Rebooking information;

        e. Service-related updates;

        f. Responses to your questions or requests.

    14.3. You are responsible for ensuring that emails from lauralaforce.com can be received at the email address provided.

    14.4. Laura Laforce is not responsible for missed communications caused by:

        a. Incorrect email addresses;

        b. Incorrect phone numbers;

        c. Spam or junk mail settings;

        d. Email blocking or filtering;

        e. Unavailable phone service;

        f. Failure to check messages.

15. PRIVACY AND PERSONAL INFORMATION

    15.1. Laura Laforce collects only the personal information reasonably needed to process bookings, payments, appointments, customer service, and related business purposes.

    15.2. Personal information may include:

        a. Name;

        b. Email address;

        c. Phone number;

        d. Appointment details;

        e. Payment confirmation details;

        f. Information submitted through booking or contact forms.

        g. Credit Card Billing information: such as billing address of credit card holder and other necessary information

    15.3. Personal information will be used only for reasonable business purposes connected to your appointment, purchase, service, communication, or legal obligations.

    15.4. Laura Laforce does not sell your personal information.

    15.5. Your name, phone number, and email address will be kept secure and used only for Laura Laforce business purposes.

    15.6. Personal information will be kept only as long as reasonably necessary for business, legal, tax, accounting, fraud-prevention, dispute-resolution, or customer-service purposes.

    15.7. Where information is no longer reasonably required, it will be securely deleted, destroyed, or anonymized.

    15.8. Full credit card information is not kept on file by Laura Laforce after submission.

    15.9. For more information about privacy practices, please see the Privacy Policy within the Website Terms and Conditions.

16. WEBSITE TERMS AND THIRD-PARTY SERVICES

    16.1. The website may use third-party service providers for payment processing, booking systems, email, text messaging, website hosting, analytics, or related services.

    16.2. These third-party providers may have their own privacy policies, terms, security practices, and processing systems.

    16.3. Laura Laforce is not responsible for a third-party provider’s independent privacy or security practices, except where required by law.

    16.4. By using the website or booking services online, you understand that certain information may be processed through third-party systems.

17. FINAL AGREEMENT

    17.1. By submitting an appointment request, booking an appointment, purchasing a service, purchasing a gift certificate, attending a reading, or making payment, you confirm that:

        a. You have read these Terms and Policies;

        b. You understand these Terms and Policies;

        c. You agree to be bound by these Terms and Policies;

        d. You understand that all appointments are subject to availability and office confirmation;

        e. You understand that refunds, rebooking, and exceptions must be confirmed in writing by Laura Laforce’s office.

Laura Laforce Psychic Medium
www.lauralaforce.com
O/A Laura Laforce

Contact by Email: inquiry@lauralaforce.com
Phone: (780) 966-1659